Shipping Policy

Shipping Policy

We’re honored you’ve chosen Genesis O₃™ as part of your wellness journey and we’re committed to getting your order to you quickly and safely.

Order Processing

All orders are processed and shipped within 2 business days of purchase, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your delivery every step of the way.

Shipping Timeframes

Shipping times may vary based on your location and the shipping method selected at checkout. While delivery dates cannot be guaranteed, most orders arrive within the estimated timeframe provided by the carrier.

Shipping Locations

At this time, we ship within the United States. If you are located outside the U.S. and interested in Genesis O₃™, please contact us for availability.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping option.

Delivery Responsibility

Once your order has been handed off to the carrier, Genesis O₃™ is not responsible for delays caused by the shipping provider, weather conditions, or other circumstances beyond our control. We recommend ensuring your shipping address is accurate at checkout to avoid delays.

Questions or Support

If you have questions about your order or need assistance, our support team is here to help. Please contact us and we’ll be happy to assist you.